Contact Centre Set Up
We have a wealth of experience within our team of the set up and development of customer focussed contact centres – globally. Our extensive experience means that we can support a full turnkey solution having worked with some of the ‘best in class’ organisations. Our services range from and include:
Technology Advice
Process design and implementation
Recruitment Process and Assessment Centres
Management Selection
Training and Development
Interim Management
Competency Framework
Talent Management System
Quality Management System
Contact Centres that we have set up and developed within the UAE, UK, Europe and India -include;
Government
Financial
Telecoms
Hospitality
Retail
Foreign Office
Automotive
IT