Joshua Group

Leading and Inspiring World Class Customer Service and Management Excellence

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Sales Training

 

         “A sale is not something you pursue, its what happens to you while you are immersed in serving your customers”

 

Our sales through service courses are specifically tailored to each specific client and organisation for maximum impact and success.

 

At Joshua, we believe that achieving sales through providing customer service excellence is key. The two are inextricably linked and will result in sales optimisation ensuring your acquisition and retention programmes are a sustainable success.

 

 

Our courses can include the following:

 

  • Essential core sales skills
  • Understanding the sales psychology
  • How to structure your sales presentation
  • Managing your own performance
  • Essential negotiation skills
  • Essential sales tools
  • Up selling and cross selling  
  • Key account management
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