About Us
“We are what we repeatedly do; excellence then, is not an act but a habit" - Aristotle
Joshua Group is the leading and ‘Best in Class’ Customer Service & Management Excellence Training Development and Organisational Development Consultancy - based in Dubai (UAE).
We work with a range of diverse clients throughout the UAE, GCC & globally and provide full turnkey implementation solutions for all our clients’. Our solutions and services are based upon the ‘what’ and ‘how to’ do it mindset and approach which in turn, enables our clients to really benefit from their investment. Only this dedication and commitment to detail will ensure your Return on Investment (ROI) each and every time.
Our passion for the development of people is legendary….. Our training and organisational solutions are inspirational, memorable, sustainable and results orientated.
Joshua training programmes can be linked to the Institute of Management (ILM) accreditation and certification and are delivered in both English and Arabic.
Our Organisational development solutions are fully aligned to EFQM, RADAR Methodology, Cabinet Office (UK), Charter Mark and ISO 9000:
We work in partnership with our clients to ensure there is a full knowledge transfer to your staff - during each and every project.
We have a wealth of expertise and understanding of best practice and leading edge Customer Service solutions and it is true to say that never before, has the role of Customer Service, Sales and Leadership been so crucial, in building customer loyalty, satisfaction and trust.
High performance teams and inspirational leadership is fundamental to an organisations success. Only this dedication and strong vision will ensure your market share, customer satisfaction and loyalty, service & sales optimisation together with inspirational staff motivation.
Joshua has the expertise and the capacity to transform your existing organisation into a world class customer focussed, highly trained, performance driven, best practice organisation.